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Our company’s foundation is built on our values, which distinguish us and guide our actions. We conduct our business in a socially responsible and ethical manner. We respect the law, support universal human rights, protect the environment and benefit the communities where we work. It is our passion to entertain while reflecting and representing the diverse talents of our society.
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COVID-19 has posed many challenges. It is our sincere hope to capture the joy of brining community and family together by providing a safe, and enjoyable entertainment destination.
CANCELLATION POLICY
Open-air Field Movies
Events happen in all sorts of weather conditions. Please dress accordingly for outdoor conditions, dress in layers, bring blankets (we have some for sale). If it is too wet, or reasonably uncomfortable to watch a film outdoors, we will announce either:
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A) Cancelation of the event. All guests will receive an automatic refund to their payment method. Please note, while we process refunds immediately, your financial institution may take several days to post the refund.
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B) Postponement. If we can offer the film again in your neighbourhood we will make every effort to do so. in this case your ticket will be honoured for the new showing. If you can not make the new date, we will happily refund your ticket.
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Calls on outdoor films typically happen by 4 PM of event day. We make announcements on social media and on our website.
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In the unlikely event that we have to cancel an in-progress show, we will automatically refund a credit-card and debit purchases back to your card. If you paid cash, you will need to wait at the box-office for a refund if safe to do so. If it is unsafe to wait (which in this circumstance likely would be) we will announce a time and place to receive cash refunds.
House Rules
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No outside food or drink.
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No walk-ins allowed, everyone must come through gate in a vehicle.
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Larger vehicles and open hatches to the rear and sides.
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Please follow all signage and respect social distancing.
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No ​sitting on roof tops
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Wear footwear
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No alcohol allowed on premises
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No smoking or vaping on premises
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Leave your headlights off during the movie
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Don't raise your voices or use profanity to disturb others
CANCELLATION POLICY
Drive-Ins
Events happen rain or shine. There are no refunds.
In the event of high-winds or poor visibility we will either:
A) Postpone the show before gates open. In this circumstance a new date will be provided and tickets will be honoured for that new showing. If you can not attend the new date, credit will be given for a future show.
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B) If the event has started, and we have to stop, everyone will receive a refund automatically to the method of payment. While refunds will be proceed immediately, it may take several days for your financial institution to post the payment.